SERVICES

DH Legal Ops helps law firms run efficiently, grow strategically, and get the most out of their teams and systems. Your firm can either have your team trained on smarter strategies or rely on DH Legal Ops to fully handle the work until SOPs, task lists, and workflows are built for a smooth handoff.

Client Intake and Experience
First impressions matter. DH Legal Ops creates a polished intake process that makes potential clients feel confident and cared for. Templates, CRM-ready documents in Clio or Lawmatics, and word tracks for intake coordinators including rebuttal coaching can be used by your team with guidance or fully managed until the process runs flawlessly.

Marketing and Growth
Growth can be predictable. DH Legal Ops manages paid ads and shifts to organic marketing so you spend less while fully utilizing your marketing team. Campaigns, SEO audits, blog blueprints, monthly content plans, and custom social media templates with caption packs can be executed by your team or fully managed until a repeatable system is in place.

Hiring and Team Development
The right team drives success. DH Legal Ops handles job descriptions, recruiting workflows, candidate outreach, and process documentation. Services can be guidance for your internal team or fully managed, including serving as a contract recruiter if no one is available internally.

Virtual Assistant Delegation
Extra capacity without a full-time hire. DH Legal Ops provides pre-vetted virtual assistants to handle billing, intake, marketing, and more. Tasks can be delegated with team training or fully managed until a system is ready.

Operations and Team Performance
Clarity drives results. DH Legal Ops implements defined roles, measurable goals, KPIs, technology audits, and workflow templates. Services include training your team or fully building repeatable processes until everything is documented for handoff.

With clear systems, aligned teams, and documented processes, your firm can grow confidently without constant stress.

Ready to get started?
DH Legal Ops puts strategies and systems in place that make your firm run smoothly while freeing you to focus on clients and growth.

Email: daphne@daphnehecko.com